DingTalk

Custom DingTalk app integration for enterprise direct and group collaboration.

Channel profile

AreaImplementationWhat to plan

ConnectorCustom DingTalk appUse a dedicated platform identity or app where the platform supports it.

Network modelPlatform app connectionConfirm outbound connectivity, callbacks, TLS, and firewall policy before activation.

Best fitEnterprise direct and group collaborationMatch the channel to audience, message types, and operating ownership.

Model-dependent media

Image and voice understanding or generation also requires the corresponding model capability to be configured.

1
Prepare the platform side
Create or select the required account, bot, or application and limit its permissions.
2
Add the channel
Open Channels in the Web console, select the connector, and complete its guided authentication or configuration.
3
Activate and verify
Confirm connection state, then test one-to-one messages before enabling groups, files, voice, or scheduled delivery.
4
Operate securely
Rotate credentials, review callback exposure, and disconnect unused integrations without deleting unrelated workspace data.

✓
Shared agent policy
Mode, workspace, knowledge, memory, and tool authorization remain the same across channels.
✓
Channel-specific identity
Sender and group identifiers create channel sessions according to connector rules.
✓
Platform limits
File sizes, formats, rate limits, message edits, and streaming vary by platform.
✓
Secrets
Tokens, app secrets, callback keys, and persisted sign-in credentials remain private deployment data.